Privacy Policy

This policy explains how Viking IPTV UK (“we”, “us”) collects and uses your personal data when you use our website and services, in line with the UK GDPR and the Data Protection Act 2018.

Data We Collect

• Contact details you give us: name, email address and phone/WhatsApp number.
• Order details: plan, device type and, for MAG boxes, your device MAC address.
• Technical data needed to deliver the service, such as connection logs and IP addresses.

How We Use Your Data

• To create and manage your subscription and send your login details.
• To provide customer support and send service or renewal reminders.
• To prevent fraud and misuse of our service.

We do not sell your personal data.

Legal Basis

We process your data to perform our contract with you, to comply with legal obligations, and for our legitimate interests in running and protecting our service.

Retention

We keep your data for as long as your account is active and for a reasonable period afterwards for accounting and legal purposes.

Your Rights

You can ask to access, correct or delete your data, or object to how we process it, by emailing [email protected]. You can also complain to the UK Information Commissioner’s Office (ICO).

Cookies

This website does not use advertising or tracking cookies. If we add analytics in future, we will update this policy and ask for your consent where required.

Contact

Questions about this policy: [email protected].